An angry McDonald's customer was shot by an employee inside the store during an altercation after they were denied service in the drive-thru.

An irate customer who threw a cup of scalding hot coffee at a McDonald's employee at a location in Saginaw, Michigan, was so well-known in her community that police received over 100 tips identifying ...

INSTORE columnist David Brown channels Warren Buffett’s wisdom: “If you need a prayer session before raising the price by a tenth of a cent, then you’ve got a terrible business.” Instead of racing to ...

Customers sometimes seem to forget that there are rules that retail workers have to follow, like not letting customers in the store before the store is actually open. If you were a retail worker who ...

Overconsumption has long been associated with the holiday season, but a TikTok user's aggravating discovery about a Family Dollar's wasteful practices took it to a new level. In retail environments, ...

SOUTH EUCLID, Ohio (WOIO) - A customer who is unsatisfied with their service may ask to speak with the manager... but police said this South Euclid suspect is accused of assaulting employees with ...