British Gas warns at least 54,000 households may need help with heating and hot water systems as January temperatures are predicted to drop below freezing ...

Jacob Kastrenakes is The Verge’s executive editor. He has covered tech, policy, and online creators for over a decade. British Gas wants to text its customers the second it detects a problem with ...

British Gas is reporting a surge in callouts from homeowners experiencing low boiler pressure, driven by fluctuating ...

Ahead of Storm Goretti, British Gas is warning customers to prepare for frozen pipes, boiler pressure drops and timer resets, which can leave homes without heating ...

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The energy company expects 35,000 call-outs this week to boiler issues ...