Datadog DDOG and Five9 FIVN are key players in the enterprise cloud software industry, offering solutions that enable ...

As the craze of earnings season draws to a close, here’s a look back at some of the most exciting (and some less so) results ...

Here’s a look at 20 innovative companies that are driving the evolution of cloud software across enterprise applications, business process management, and data platforms and analytics. Global spending ...

New package seeks to combine traditional call-center features with aspects of search engine technology and social-networking sites like Facebook Salesforce has repurposed the customer-service software ...

(Reuters) - Microsoft Corp said it would buy cloud-based customer service software maker Parature Inc to expand its customer self-service capabilities. Terms of the deal were not disclosed.