I am currently conducting research that is exploring the role of nonverbal communication and mediation. I have been working in conflicts through many roles including as a professional and volunteer ...

As interest in professionalizing conflict resolution gradually increased in the period after World War II, behavioral science professionals began to analyze and categorize ways that individuals ...

Conflict in an organization is inevitable and often arises from problems in communication. Ignoring conflicts can result in strained relationships, poor morale and employee turnover. The success of a ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Conflict resolution has been on the organizational agenda ...

Navigating interpersonal conflict resolution in the workplace is a complex challenge for any organization’s leaders. As businesses strive to achieve efficiency and harmony, a crucial question emerges: ...

On a campus with more than 30,000 people, we encounter different perspectives, behaviors and beliefs with everyone we meet. Sometimes disagreements can happen as we get to know others—it might be with ...

Interpersonal conflict refers to any type of conflict involving two or more people. It’s different from an intrapersonal conflict, which refers to an internal conflict with yourself. Mild or severe, ...