A longtime Chick-fil-A customer who accumulated hundreds of thousands of reward points from the restaurant used them during Teacher Appreciation Week to treat about 180 Orange Park High School staff ...

Points aren’t cash. Dunkin’ added a one-year expiration rule, costing a loyal customer $260 — proof rewards can disappear when terms change. “Free” rewards aren’t free. You pay with your data, which ...

Loyalty is a habit. Most repeat behavior comes from habit or convenience, not brand attachment. Programs mask problems. Points-based loyalty programs often cover for weak experiences or lack of ...

Milk Alliance Inc. seeks to unite the fragmented landscape of loyalty programs with blockchain technology. CEO Aria Oh explains how. Loyalty programs had come a long way from the copper tokens of the ...

Hyundai Rewards is a three-tier rewards program offering new and current Hyundai owners discounts on new vehicles and Bluelink™ services Owners unlock rewards through a variety of activities Other ...

Chopt Rewards includes three-tier status levels for customers as they order from Chopt: Member, VIP and Elite. Every customer at every level has the opportunity to enjoy Chopt Rewards without a ...

Americans dislike all the credit card “tricks and traps” that might lure them into thinking they will get something for nothing, but they like their rewards points. This summer, families used these ...

Credit-card programs are increasingly lucrative for airlines and popular with travelers, but they are being targeted by federal regulators — and could be shaken up by proposed legislation. The ...