Helpdesk software company Freshdesk, Inc. has changed its name to Freshworks, Inc. The rebranding is designed to emphasize the San Bruno, CA-based company's newer and lesser-known capabilities, which ...
Freshworks’ Cost of Complexity Report found that common software-induced challenges encountered by customer service agents include uncustomizable workflows (42%) and too many tools to toggle between ...
SAN MATEO, Calif., June 11, 2019 /PRNewswire/ -- Freshworks Inc., a global innovator in customer engagement software, announced today that its Freshdesk software has been designated as Customers' ...
Cloud-based customer engagement software Freshdesk today announced the creation of Freshworks, a new umbrella brand that will bring together the company’s growing suite of business software. The new ...
Customer service and support software firm Freshworks Inc. today announced new artificial intelligence-powered upgrades across its employee experience and customer experience platforms. The new ...
SAN MATEO, Calif., April 29, 2020 /PRNewswire/ -- Freshworks Inc., the customer engagement software company, announced the integration of its customer support and engagement software Freshdesk with ...