The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...

Freshdesk vs. Spiceworks: Which Help Desk Software is Best? We compare the ticket management, customizable user interfaces, and other features of Freshdesk and Spiceworks, two IT-focused help desk ...

Freshdesk Omni's sleek interface, smart AI tools, and rich integrations combine to create a standout help desk solution that's well worth the investment. The Freshdesk Omni help desk software combines ...

SAN MATEO, Calif., June 11, 2019 /PRNewswire/ -- Freshworks Inc., a global innovator in customer engagement software, announced today that its Freshdesk software has been designated as Customers' ...

Today Freshdesk announced Freshdesk Arcade, a new game mechanics system for its web-based help desk software. Freshdesk Arcade will award points based on several factors, including the amount of time ...

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Helpdesk software company Freshdesk, Inc. has changed its name to Freshworks, Inc. The rebranding is designed to emphasize the San Bruno, CA-based company's newer and lesser-known capabilities, which ...

BENGALURU: Customer support software maker Freshdesk, which is backed by funds such as Google Capital and Tiger Global, said it may soon launch an IPO, an announcement that signals the coming of age ...

to help you make better buying decisions and get more from technology. Great help desk software can improve the productivity, efficiency, and communication of a business by enabling its IT department ...

Freshdesk Becomes Freshworks: What Does This Mean for Enterprise Software? To survive and thrive, vendors must diversify and integrate. Freshworks has followed this playbook to more than $149 million ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Great help desk software can improve the productivity, ...