Apologies can be as delicate as they are necessary, a tightrope walk of sincerity that commands authenticity. When you’ve messed up and need to make amends, a bland "sorry" often just won’t cut it. An ...
Apologies are simple but powerful ways to repair relationships and build connections. Still, with “sorry” often said too much, too little, or in the wrong way, many of us don’t fully grasp what makes ...
A distinguished psychologist colleague, Robert Gordon, recently presented a very informative TED talk, entitled The Power of the Apology. This post provides a brief summary of his powerful message.