One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

Before we had gaslighting and narcissism, passive-aggressive behavior was considered a major faux pax. It still is and for good reason. But let's back up a second—what exactly is "passive aggression"?

Passive-aggressive behavior is so frustrating, anger-provoking, and disingenuous. So why might you (or someone you love) resort to such relationship-damaging behavior? And why might you find it so ...

Assertive Communication: On and Off the Job is a course that focuses on practical ways to project self-confidence; recognize the differences between assertive, passive, and aggressive behavior; ...

We all come across people who appear very calm but who we can sense have anger and hostility beneath the surface. The show of calmness is an effort to subtly and discretely hide their real feelings.

Right now, you could probably write a list of people with whom you always have conflict. It might be mild or it might be severe, but you just can’t seem to get in a groove with these individuals. You ...

Some of the most challenging conversations we have are with our own family members. All, too often, we can treat friends and acquaintances, even total strangers, with more respect than we treat our ...