As we enter a remote world, integrators are adjusting to a new age of maintenance & support routines. When it comes to maintenance & support, there are many benefits to doing it remotely—no travel ...

Field service organizations have long been implementing measures to reduce their high operational costs. Technician dispatches, in particular, are a huge drain on resources, considering that each ...

As the volume of IoT devices and sensors is increasing explosively and when they break down, manual repair is costly and requires lengthy operation suspension, remote monitoring and maintenance become ...

It’s long been known that a reactive approach to industrial control system maintenance is not an ideal strategy. Working from a reactive stance, in which problems are corrected as they occur, results ...