Staff and customers tell the BBC prioritising parcels can mean missed NHS appointments and late payment fines.

Royal Mail has been given two weeks to respond to allegations – reported by the BBC - that it is prioritising parcel deliveries over letters, resulting in delays across the postal network. In a letter ...

PROBLEMS at Northwich's Royal Mail sorting office are in the spotlight as MPs order the business to explain nationwide allegations parcels are ...

Royal Mail has unveiled plans to hire approximately 20,000 temporary staff to assist with the Christmas period's increased delivery demands. The new roles will be distributed across two parcel hubs, ...

Royal Mail has unveiled plans to hire around 20,000 temporary workers to help with the Christmas rush. The delivery giant revealed these new roles will be distributed across two parcel hubs, four ...

Royal Mail has announced plans to recruit around 20,000 temporary workers to help with deliveries over the busy Christmas period. The delivery giant said the new jobs will be split across two parcel ...