As global carriers in aggressively pursue AI-driven automation, U.S. operators require architectural frameworks that enable innovation and manage infrastructure.
PASADENA, Calif.--(BUSINESS WIRE)--QLESS, the leader in customer engagement and queue management software, is excited to announce the launch of Service Intelligence, a powerful addition to its ...
New white-label platform analyzes 100% of customer conversations and delivers tasks, alerts, coaching, and executive insights in minutes – designed and priced for the SMB customers service providers ...
SAN FRANCISCO & LAS VEGAS--(BUSINESS WIRE)--#splunknews--Splunk, the cybersecurity and observability leader, introduced a collection of AI tools today across its product portfolio to enable ...
Mitie Security, headquartered in the U.K., has launched a new Global Security Operations service, integrating all of its intelligence and technology-led solutions into one integrated security offer.
Service intelligence startup Neuron7 Inc. said today it has come up with a solution to solve the reliability challenges that prevent enterprises from adopting artificial intelligence agents. That ...