For more than 20 years — and after working with more than 10,000 participants who attended my Kaizen workshops — I’ve refined a simple yet powerful tool that makes problem-solving useful for everyone.

Problems continuously arise in organizational life, making problem-solving an essential skill for leaders. Leaders who are good at tackling conundrums are likely to be more effective at overcoming ...

Often leaders will think they are driving a problem-solving culture by insistent, or even just encouraging, team members to utilize the tools and templates of problem-solving. However, most ...

Scott Fitzgerald's recent column discussing how Republicans are “solving the problems created by Obamacare” was clear ...

Te Herenga Waka — Victoria University of Wellington provides funding as a member of The Conversation NZ. Te Herenga Waka—Victoria University of Wellington provides funding as a member of The ...