This story is part of KXAN’s “TxTag Troubles” investigative project launched May 7, 2023. Following related reports in recent years, our team rededicated its resources to this major consumer issue, ...

AUSTIN (KXAN) – The Texas Department of Transportation is encouraging TxTag customers to prepare for a likely transition to a new operator overseeing toll tag customer service, billing and toll ...

SAN ANTONIO – If you’ve been prompted by a text message to settle a toll fee, you’re in the company of many others facing similar scams. TxTag and the Texas Department of Transportation are warning ...

AUSTIN, Texas — As TxTag prepares to transfer billing and customer service duties to the Harris County Texas Toll Roads Authority (HCTRA), here's a look back at issues and what an expert thinks about ...

The Texas Department of Transportation is making a change to the TxTag and informing customers about a transition to its toll services. TxDot will move its toll services to a different agency. This is ...

AUSTIN, Texas — Every day, millions of Texans drive on toll roads, paying the price through TxTag. It is a system that Texans say they've had some issues with. "I almost want to ask 'who hasn't had ...

Have you received a surprise text message warning you to pay a TxTag toll bill or risk being hit with a late fee? If so, beware: You have likely been targeted by scammers. The Texas Department of ...

AUSTIN (KXAN) — More than a month after KXAN launched a viewer-driven investigation into TxTag, the state-run toll operation owned and operated by the Texas Department of Transportation with a history ...

AUSTIN (KXAN) – A KXAN investigation found the Texas Department of Transportation failed multiple times to submit performance reports for companies doing critical work on its tollway system and other ...

The Texas Department of Transportation is looking to switch over TxTag's toll-transaction processing and customer account services to the Harris County Toll Road Authority by the end of the year.

Did you get a text message demanding that you pay a toll bill within 48 hours or less using the payment link provided? Even if someone has unpaid toll fees, Adam Hammons, TxDOT media relations ...

TEXAS, USA — Mark Abi-Falah visited family in Houston during last year’s Labor Day weekend. He ended up on Texas Highway 99, which is partly a toll road, but Abi-Falah had used tollways before without ...