Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. As Internet ...

Has VoIP quality been getting worse? Yes. That's the conclusion arrived at by Brix Networks, and it has real implications for the current debate over network neutrality. The report made several ...

Last time, we outlined basic VoIP quality metrics. We think the issue of Internet-based VoIP call quality is becoming increasingly important because of the growing number of Internet-based VoIP users ...

Last month we presented a real CLEC's unpleasant experience cutting over their PSTN circuit customers to VoIP (see Measuring VoIP Voice Quality ). Their main problem? How to measure and fine-tune VoIP ...

Clear Choice Test shows VoIP call quality can improve with SSL VPN links. VoIP is often written off as an application that will not work well over an SSL VPN link. To test that argument, we examined ...

If you've purchased a business Voice-over-IP (VoIP) phone service, then you're undoubtedly savoring the bliss of lower calling rates as well as integrating your phone data with your other business ...

Voice quality over IP networks is never constantly acceptable. As the network and traffic change, so do the conditions that VoIP calls will encounter on the IP network. There will not only be good and ...

Changes are afoot in many enterprises as more and more of them switch from traditional voice connections to Voice over IP (VoIP) services. Market research firm Gartner found that three out of every ...

Available in early 2016, Vonage SmartWAN works over a private or public network. Designed for businesses with a high demand for voice, video and data communications to conduct their day-to-day ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

San Mateo, Calif. — A major end-user study of VoIP call quality by research firm Keynote Systems reported that despite impressive subscriber gains, the nascent telephony service has significant room ...

As Internet phone service heads toward the mainstream, the industry still has quality issues it needs to address, say experts. Momentum is building for services that let consumers make phone calls ...