Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...

Republicans and Democrats don’t concur on many things these days, but on one point they increasingly agree: Social Security ...

Friction isn’t always a flaw. When effort is intentional and optional, it can turn routine interactions into experiences ...

RedVDS, a cybercrime-as-a-service operation that has stolen millions from victims, lost two domains to a law enforcement ...

It’s not about making machines smarter; it’s about making human interactions more meaningful,” said Shankar Raj, an ...

It takes a lot of skill and charisma to become a celebrity chef, but sadly this talent doesn't always translate to a ...

Telecom networks are closer than ever to being able to fix their own data, and the implications are significant.

Laughing Water Capital reported a 3.9% annual return, emphasizing fundamental growth in core holdings despite a market ...

Tesla, Inc. faces falling deliveries, shrinking EV market share, and margin pressure amid rising competition. Click for this ...

Jeff Palleschi faced too many hurdles from the Indian River County Building Department during $1.4 million renovation in ...

An X user named Byrne Hobart user shared the AI-generated photo their delivery driver used to show that the food was at their ...

Riskified analysis reveals 1 in 4 refund dollars is abusive and introduces Dynamic Returns, a Policy Protect feature that safeguards revenue and CX.