One of the best approaches to mitigate hallucinations is context engineering, which is the practice of shaping the ...

A recent UNC6395 Salesloft Drift breach reveals Salesforce SaaS risks. Learn how to simplify breach detection, prevention, ...

Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ChatGPT Enterprise or Edu can now update CRM data directly from the bot, a ...

For most of its life inside the enterprise, Salesforce was treated as "just" a critical application, a powerful CRM that needed strong profiles, roles, ...

Workday's Gabe Monroy reveals strategy behind Pipedream acquisition, agentic AI use cases, Workday Go for SMB, and EU ...

Increased fees for Salesforce’s Connector program are beginning to affect software vendors, potentially raising integration costs and complicating CIOs’ AI plans.

Adobe Inc. and Salesforce, Inc. both face real AI disruption risks, but CRM demonstrates stronger resilience and integration into enterprise workflows. CRM's accelerating RPO growth, robust AI-centric ...

American consumers spent $11.8 billion online on Black Friday, according to data from Adobe Analytics, which says it tracks more than 1 trillion visits to U.S. retail websites. That’s a new record, ...

Korean Air has launched a new Application Programming Interface (API)-based solution that enables direct integration between its cargo system and its customers’ in-house systems. The API solution ...