Bookkeepers manage financial records, track transactions, and ensure accuracy in a company’s finances. If you have an eye for ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Get the Microsoft Office 2024 Home & Business lifetime license for Mac or PC while it’s on sale for only $149.97, a 40% ...

In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

We invite you to join our industry specialists for a virtual session on how to use Bloomberg functionality in Excel. This ...

MESCIUS USA Inc., a global provider of award-winning enterprise software development tools, is pleased to announce the SpreadJS v19 release. This release delivers powerful enhancements to the ...

Create a CRM using Excel with dropdown customer selection and FILTER plus XLOOKUP, saving time while keeping leads and deals organized.

Chicago electric company ComEd is launching a new discount program for low-income customers starting in January 2026. The program will be funded by a fee on all customer bills, a point of contention ...

SitusAMC, a technology vendor for real estate lenders, holds sensitive personal information on the clients of hundreds of its banking customers, including JPMorgan Chase. By Rob Copeland Stacy Cowley ...

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

In a crowded market, building strong, lasting relationships is one of the biggest differentiators a business can create. And while product-market fit is table stakes, true customer loyalty comes from ...

Toys “R” Us Canada has sent notices of a data breach to customers informing them of a security incident where threat actors leaked customer records they had previously stolen from its systems. The ...